Contractor Technical Content Writer

Job Summary: As a Technical Content Writer, you’ll create clear, engaging documentation and tutorials that simplify complex SaaS features. You’ll collaborate with cross-functional teams to craft user guides, release notes, and “how-to” content.

Key Responsibilities:

• Create and maintain product documentation including:
• User guides and knowledge base articles
• Product feature documentation
• Release notes and “What’s New” updates
• Product tours and walkthroughs
• Develop “How-to” videos, tutorials, and quick-start demos.
• Work with product and marketing teams to ensure consistency.
• Continuously improve documentation based on feedback.
• Quickly learn new tools, products, and technologies.

Must-Have Skills:

• 2–3 years of experience as a Technical Writer.
• Proven ability to create user guides, release notes, and video tutorials.
• Good understanding of documentation tools.
• Experience with video creation tools.
• Excellent command of written English.
• Fast learner with a strong willingness to explore new tools.
• High attention to detail.

Nice-to-Have Skills:

• Basic understanding of UI/UX principles.
• Familiarity with HTML, Markdown, or other documentation formats.
• Experience using AI-assisted writing or video tools.
• Knowledge of content analytics.

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