Full-Time Technical Product Manager - Hospitality Software Integrations

Utilize industry experience and knowledge to shape the platform and prioritize backlog.

Create and maintain a defined initiative backlog of features for integrations of all types in Shiji Enterprise Platform.

Maintain an overview of feature delivery including progress, dependencies, and delivery dates.

Participation in defining the priority and order of feature development for the product.

Lead theoretical and conceptual presentations, discussions, and dialogues; and provide business and practical context to enable both decision and design conclusions.

Participate in strategic conversations, adding perspective and vision for growing the product in the right way.

Manage communication cross-departmentally to facilitate an efficient working environment and remove any roadblocks.

Drive professional advancement by actively seeking to increase knowledge, experience, or exposure to new ideas or information.

Own and resolve very complex problems in a way that demonstrates balanced judgment.

Manage presentations to executive management, customers, or internal audiences on product direction or specific feature functionality.

Execute the role of customer representation as needed from a product perspective for new integration requests, scope, and phases.

Work closely with the Director of integrations and other integration colleagues for priority understanding, planning, and capacity.

Manage deliverables, timelines, and any core dependencies for fully functioning features related to integrations.

Analyze customer or vendor requests for new integrations or improvements to existing integrations (payment, property, distribution, CRS, CRM, etc.) and recommend for approval or rejection.

Define scope of new integrations, decompose projects, and create a backlog of epics and stories to complete the integration.

Manage the planning and timeline for estimated and on-time delivery.

Create, write, refine stories for development.

Maintain the product backlog of stories and manage sprint planning.

Support development and QA throughout the sprint lifecycle.

Dotted line or direct responsibility for select Product Owners or Product Managers.

Excel in troubleshooting and resolving challenges independently by creating solutions appropriate for all involved.

Demonstrate the ability to drive the product forward.

Confidence to make suggestions to achieve improvements, efficiencies, and drive these solutions through to completion.

Leadership qualities with the ability to adhere to policy and procedure.

Ownership and accountability; proactively take ownership.

Demonstrate high professionalism, accountability, and appropriate communication and behavior at all times.

Effective communication: understand how to communicate to executive management, colleagues, and line reports.

Analytical mindset with the ability to consider the big picture, future needs, and finer details while aligning current development work.

Experience required:

2-3 years of experience in software product management, product ownership, or development focused on integrations.

Experience in story writing, sprint planning, refinement, writing of release notes, and sprint review presentations.

4-5 years of experience in the hospitality industry in product development, product management, implementations, or support.

Leadership or management experience with direct or dotted-line reports.

Opportunity to grow:

Challenging and creative technology environment with freedom and responsibility.

Feedback and initiatives are welcome; full ownership to help shape the company's future.

Opportunity to grow inside the global organization and develop professionally and personally.

Flexible working hours and a modern workplace in a multinational office.

Regular company events & entertainments, location-based benefits, and Employee Assistance Programs.

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