Full-Time Technical Product Owner - Agile

• Ensures the backlog is groomed and aligned with stakeholder and customer needs.
• Works closely with a team consisting of Product Managers, Software Engineers, and Test Engineers.
• Analyze, compose, and communicate effective User Stories and Acceptance Criteria.

• Lead and execute Agile ceremonies for complex technical projects across multiple teams.
• Conduct monthly PI planning with key stakeholders and leadership.
• Manage feature intake, backlog, and sprint dependencies using Agile methodologies.
• Create and distribute clear project documentation including status reports, and executive summaries.
• Drive cross-functional collaboration between technical teams, business units, and external vendors.
• Establish project metrics, tracking systems, and reporting mechanisms.
• Oversee technical documentation and acceptance criteria.
• Serve as a voice of customers on new or already existing products.

• 3+ years of Technical Product Owner or Technical Product Manager experience in large enterprise settings.
• Bachelor's degree in business, engineering, or computer science.
• Agile certifications.
• Highly proficient in Agile tools (Jira, Confluence) and methodologies.
• Strong technical background in software development and infrastructure.

• Contact center infrastructure and unified communications experience.
• Technical experience with Azure Cloud and GCP.
• Cloud migration and infrastructure automation.
• Digital transformation at Fortune 500 companies.

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