Full-Time Technical Program Manager

• Works with Sr. leadership to create long-term strategic roadmaps for IT initiatives that align with business goals.
• Establishes clear objectives, deliverables, and success criteria for various IT programs and projects.
• Determines the IT resources (human, financial, technical) needed for program success.
• Keeps track of progress towards IT strategic goals and timelines, ensuring projects stay on schedule.
• Addresses any roadblocks or issues that arise during program execution, whether they are technical, resource-related, or operational.
• Identifies, assesses, and mitigates risks to ensure that the program progresses smoothly.
• Ensures that Scrum practices are in place and are being followed

• Regularly updates senior management and other stakeholders on program status, risks, and issues.
• Collaborates cross-departmentally with other teams to ensure program alignment while addressing challenges.
• Acts as a liaison between business and IT teams, managing expectations and ensuring program outcomes align with business needs.

• Oversees the IT financial health by managing budgets and ensuring projects stay within financial constraints.
• Actively manages the department budget ensuring financial efficiency and accountability.
• Identifies opportunities for cost savings or better resource allocation within the program.
• Manages IT relationships, negotiates contracts, and ensures that external partners meet expectations.

• Oversees and manages the roles of Product Owners, Scrum Masters and Project Managers
• Creates policies and procedures working hand in hand with the product and dev teams to ensure are we gathering new items and breaking the work down accordingly
• Leads and mentors cross-functional teams working on various projects within IT
• Provides feedback and conducts performance evaluations for team members
• Promotes collaboration and knowledge sharing among teams to improve IT program delivery
• Ensures that the team and IT programs comply with organizational policies, industry regulations, and best practices
• Analyzes team and program performance post-completion and identifies areas for improvement

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