Contractor Technical Support Specialist
Jobs For Humanity is hiring a remote Contractor Technical Support Specialist. The career level for this job opening is Experienced and is accepting Indianapolis, INDIANA based applicants remotely. Read complete job description before applying.
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Jobs For Humanity
Job Title
Technical Support Specialist
Posted
Career Level
Contractor
Career Level
Experienced
Locations Accepted
Indianapolis, INDIANA
Salary
HOUR $27 - $29
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Job Details
This is an on-site opportunity in Indianapolis, IN.
About this Position
As an On-Site Technical Support Technician, you will play a crucial role in assisting users with their technology needs, troubleshooting issues, and maintaining IT assets. This role offers a dynamic environment where you can enhance your technical skills while delivering exceptional customer service.
Job Responsibilities
Job Skills/Requirements
About this Position
As an On-Site Technical Support Technician, you will play a crucial role in assisting users with their technology needs, troubleshooting issues, and maintaining IT assets. This role offers a dynamic environment where you can enhance your technical skills while delivering exceptional customer service.
Job Responsibilities
- Provide on-site support for users, troubleshooting PC, Mac, application and network connectivity issues
- Manager ServiceNow tickets, ensuring timely resolution and adherence to SLAs
- Support Microsoft Windows and Mac operating systems, including Microsoft applications (Outlook, Teams, OneDrive, Office 365).
- Maintaining asset management processes, including shipping, receiving, and tracking hardware
- Assist with conference room technology, printer support, event and meeting setups, and remote hands support for network operations.
Job Skills/Requirements
- 2+ years of on-site technical support experience or equivalent hands-on experience.
- Strong troubleshooting skills with Windows (90%) and Mac (10%) operating systems.
- Experience with ServiceNow ticketing system and asset management.
- Basic networking knowledge (cable tracing, troubleshooting).
- Excellent customer service, communication, and problem-solving skills.
FAQs
What is the last date for applying to the job?
The deadline to apply for Contractor Technical Support Specialist at Jobs For Humanity is
7th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Indianapolis, INDIANA
] applicants. .
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