Full-Time Technical Writer

Join PatientPoint to be part of a dynamic team committed to empowering better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Technical Writer Location: Remote. Travel Requirements: Requires travel up to 50%. Including occasional airline and overnight trips.

Job Summary As a Technical Writer, you will work closely with our experienced technical writers and subject matter experts to create high-quality technical documentation for our training and products and services. This offers an excellent opportunity to gain hands-on experience in technical writing and contribute to real-world projects

What You’ll Do

• Collaborate with subject matter experts to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation.
• Create and update technical documentation, including user guides, manuals, tutorials, API documentation, and release notes.
• Conduct research and gather information from various sources to ensure accuracy and completeness of documentation.
• Follow established style guides and documentation standards to maintain consistency across all documentation.
• Participate in review cycles and incorporate feedback from stakeholders to improve the quality of documentation.
• Assist in managing documentation repositories and version control systems.
• Support other technical writing initiatives and projects as needed.

What We Need

• Strong written and verbal communication skills, with a keen eye for detail.
• Ability to quickly grasp technical concepts and explain them in a clear and concise manner.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Familiarity with documentation tools such as Adobe FrameMaker, MadCap Flare, or similar tools is a plus.
• Experience with version control systems (e.g., Git) is desirable.
• Self-motivated team player with excellent time management and organizational skills.
• Previous experience in technical writing or related field is an advantage but not required.

Desired Qualifications

• Degree in English, Technical Communication, Computer Science, Engineering, or related field.

What You’ll Need to Succeed

• Ability to work independently and as part of a team.
• Eagerness to learn and willingness to take on new challenges.

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