Full-Time Telecom Project Manager Remote

The Project Manager acts as the single point of contact for multiple client orders.

• Client Responsibilities: Ongoing client interaction, timeline and critical task management, coordination across multiple groups and resources, resolving order-related issues.

Significant interfacing with sales agents and other staff.

• Profile for Success:
• Accountable for client satisfaction.
• Responsible for timely project completion, issue identification/resolution, and customer delivery.
• Ensure clients understand project status (outstanding, pending, completed).
• Minimize customer attrition rate.
• Remote support for customer inquiries and tickets.
• Daily project tracking (resource management, equipment tracking, workflow supervision).
• Collect and record documentation (customer setup, implementation).
• Create and execute project work plans, revising as needed.
• Summarize project progress and prepare reports (interim, completion).
• Facilitate effective internal team and external customer meetings.

Must Have: Telecom Project Coordination experience, Full-time position, Van Nuys headquarters, Ability to learn and use new software programs, Excellent customer service skills, Ability to manage multiple priorities, Strong analytical and problem-solving skills, Strong verbal and written communications, Strong interpersonal, organizational, and planning skills, Effective communication with internal and external customers, Excellent MS Office skills, Attention to detail, Comfortable making presentations and facilitating meetings.

PLEASE INCLUDE YOUR SALARY EXPECTATIONS

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