Full-Time Transformation Coach & Change Manager

Reporting to the Senior Project Manager, you will help teams adopt the Product Operating Model, navigate change, and build a communication strategy that fosters alignment and trust.

Key Responsibilities

• Lead transformation programs, ensuring teams adopt the Product Operating Model.
• Apply change management strategies to drive adoption and sustain change.
• Identify risks, manage stakeholders, and develop practical tools and frameworks.
• Track success through KPIs and continuous improvement.
• Guide teams through change with strategic coaching at scale.
• Lead and engage with curiosity and patience, ensuring adoption is effective.
• Facilitate workshops and training to support engagement.
• Develop a communication strategy for agreement and transparency.
• Partner with leadership and teams to ensure smooth information flow.
• Create reports and presentations to build momentum.
• Help build scalable processes and playbooks to support transformation.
• Identify efficiencies and use data-driven insights for continuous improvement.

Experience

• 5-7 years in program management, product operations, transformation, or change management.
• Hands-on experience with SVPG's Product Operating Model and coaching teams through its adoption.
• Hands-on experience working with Agile/Experience leading large-scale change initiatives and driving business transformation.
• Expertise in communication strategy and stakeholder management.
• Certifications in Change Management, Agile, or Product Management.

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