Full-Time Unit Leader Operations

• Provide strategic leadership, creating a high performing proactive team, that delivers consistent service delivery.
• Set a clear strategic direction with measurable goals and targets for the operations team.
• Develop and implement key business strategies and models that aim to increase participation in aquatic and leisure activities.
• Provide and model best practice leadership to the Hume Leisure leadership team and all staff.
• Communicate and implement people management strategies for the continual improvement in service delivery and professional development of all staff.
• Establish and promote a workplace environment that supports and encourages innovation, respect, customer service and collaboration.
• Prepare and develop annual budgets.

• Specialist knowledge of aquatic operations and facility operations.
• Leadership of the aquatic discipline in overseeing Lifeguard and Duty Supervisor Teams.
• Leadership of the compliance and safety discipline.
• Extensive experience in service delivery in a commercial environment and sound financial management skills.
• Demonstrated expertise in strategic asset management within aquatic and leisure environments.
• Implement relevant legislation including EEO and OHS.
• Proven time management skills.

• Tertiary qualifications in leisure, recreation, facility management or a business-related discipline.
• Demonstrated experience in development and implementation of strategic programs and policies.
• Extensive experience in service delivery and sound financial management skills.
• Demonstrated experience in leading and managing a significant number of employees.
• Demonstrated experience in service innovation and application of best practice.
• Current Victorian drivers licence and Level 2 First Aid.

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