Full-Time Virtual Call Center Agent

Jobs For Humanity is hiring a remote Full-Time Virtual Call Center Agent. The career level for this job opening is Entry Level and is accepting Ethiopia, Ethiopia based applicants remotely. Read complete job description before applying.

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Jobs For Humanity

Job Title

Virtual Call Center Agent

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

Ethiopia, Ethiopia

Job Details

Position Overview

  • We’re looking for motivated individuals to join our team as Virtual Call Center Agents.
  • This is an entry-level role that includes comprehensive on-the-job training.
  • A minimum 9-month commitment is required.

Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

Technical Setup

Laptop Requirements:

  • Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
  • Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+
  • Audio Equipment: Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)
  • Internet Connection: Wired LTE router using a SIM card and connected by cable. Wi-Fi or mobile hotspots will not be accepted.

Schedule & Compensation

  • Full-time: 5 days per week, 8–9 hours daily
  • Base pay with potential performance-based incentives
  • Participate in two annual company events

Key Responsibilities

  • Manage inbound and outbound customer calls
  • Handle inquiries and provide appropriate solutions
  • Accurately document interactions and follow company scripts
  • Maintain professionalism and a distraction-free workspace

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Virtual Call Center Agent at Jobs For Humanity is 10th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Ethiopia, Ethiopia ] applicants. .

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