Full-Time VP Go-to-Market & Tech Perf

Accor Tech is a leading hospitality technology operating globally. Our global #OneTechTeam works to simplify and accelerate the global tech ecosystem.

Our 1,200 Heartist®, passionate about innovation, support our 5,500 hotels and offices in 110 countries to deliver an exceptional experience. They also shape the future of the industry.

This position is part of a strategic division called Hospitality Tech, delivering top-quality tech services and ensuring customer satisfaction.

The VP Go-to-Market & Tech Perf supports regions and brands in delivering the best tech services to Accor properties, driving strategic technology deployments and ensuring high customer satisfaction.

Key Responsibilities:

• Facilitating relationships and efficient collaboration between central product departments, regional tech teams, and brands.
• Ensuring proper materials are provided to field teams, and rollouts are prioritized based on business value and team capacity, monitoring progress and hotel satisfaction.
• Business Performance, Governance & PMO: Monitor and drive business performance, continuously improve processes, define and maintain the department scorecard (KPI, OKR), and control invoicing/P&L.
• Go to market activation: Secure seamless product/service deployments, prioritize roadmap based on capacity and value, and provide relevant collaterals for teams.
• Demand management, prioritization and central roadmap
• Building materials for various field teams (e.g., sales pitches, technical guides, OVP).
• Vendor & Sourcing: Support regions/brands in driving vendor performance, ensuring quality of service.
• Hospitality Tech internal communication: Support cascading of Hospitality Tech strategy, managing efficient communication across regions and brands.
• Compliance: Improve hotel compliance to PCI DSS standards.

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