Part-Time Working Student - Customer Success Management

• Support marketplace sellers by answering inquiries and sharing relevant information
• Help improve seller performance through data, feedback, and structured communication
• Assist with product approval processes in coordination with internal teams
• Contribute to projects focused on process automation and operational scaling
• Maintain and update documentation to support efficient team workflows
• Collaborate with cross-functional teams to ensure a smooth seller experience

• You’re enrolled in a Bachelor’s or Master’s degree, ideally in business, marketing, or a related field
• You have some hands-on experience (e.g. internship, part-time job) in marketing
• You’re fluent in Dutch and English – both written and spoken (it’s a plus if you know French/German)
• You work independently, stay organized, and handle tasks reliably
• You communicate clearly and professionally with different stakeholders
• You’re curious, proactive, and eager to learn in a team setting

• Hourly Wage: €15.90 (Bachelor) / €16.62 (Master)
• Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.
• Mobility: We provide our employees with a fully costed Deutschland Ticket, which can be used at any time.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Employee discount: You get a 10 % employee discount on all over the counter, beauty and personal care products in our online store & 20 % discount on nu3.

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