Full-Time Account Manager - SEO

About Pavago: We are hiring an Account Manager - SEO for one of our clients in the digital marketing and SEO industry. This role is ideal for professionals with experience in e-commerce account management, particularly those with experience working on Shopify platforms and managing US-based B2C clients.

Responsibilities:

• Campaign Oversight & Strategy Execution: Manage national ecommerce SEO campaigns, ensuring timely execution and alignment with client goals. Track and optimize performance metrics based on key B2C ecommerce KPIs
• Client Communication & Relationship Management: Act as the primary point of contact for US-based clients, delivering clear, insightful updates on campaign performance. Build lasting relationships by understanding client goals and tailoring SEO strategies accordingly
• Client Onboarding & Retention: Guide new clients through the onboarding process, ensuring a smooth transition and early engagement. Address client concerns proactively and maintain a high level of client satisfaction
• Internal Collaboration: Coordinate with internal SEO and content teams to align on strategy, timelines, and deliverables. Ensure that all client-facing updates are accurate and based on real-time campaign data
• Data Reporting & Insights: Use tools like Google Analytics and Google Search Console to create data-driven reports. Highlight key takeaways in performance reports and translate technical insights into actionable client strategies

What Makes You a Strong Candidate:

• Proven Success in Ecommerce SEO: You’ve led successful B2C-focused SEO campaigns for ecommerce brands, particularly on platforms like Shopify.
• Client Partnership Mindset: You view client relationships as strategic partnerships.
• Clear & Confident Communicator: You explain complex SEO insights clearly and professionally.
• Insight-Driven & Results-Focused: You extract meaningful insights from data and adapt strategies based on clear KPIs.
• Highly Organized & Detail-Oriented: You manage multiple accounts simultaneously while keeping track of deliverables and deadlines.

Required Experience and Skills:

• 3–5 years of experience in ecommerce SEO and account management
• Previous experience working with Shopify platforms
• Strong command of Google Analytics and Google Search Console (GSC)
• Proficiency in Zoom, Slack, Zoho, and Kixie
• Excellent verbal and written communication skills with a neutral accent
• Prior experience working with US-based B2C clients is essential

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