Contractor Accounts Receivable Clerk

Responsibilities:

• Respond to both email and phone inquiries from customers regarding payments and billing.
• Process customer payments over the phone as required.
• Maintain up-to-date and accurate records of all customer interactions.
• Utilize Microsoft Excel for basic data management and Microsoft Outlook for email correspondence.
• Adapt to the remote work environment and manage tasks efficiently.
• Conduct bank and cash reconciliations as part of the Accounts Receivable (AR) process.
• Provide support to internal teams as well as external customers

Requirements

• Proficient in Accounts Receivable (AR) operations with a solid understanding of financial processes and procedures
• Experience with Microsoft Outlook and Microsoft Excel
• Skilled in Email Correspondence with the ability to communicate professionally and clearly with clients
• Strong Customer Service skills with a focus on delivering superior support and maintaining client relationships
• Experience with Bank Reconciliations and Cash Reconciliations
• Ability to work independently and as part of a team
• Excellent organizational skills and detail-oriented
• Strong problem-solving skills with the ability to identify, analyze and resolve issues efficiently
• Ability to manage multiple tasks and prioritize effectively
• High level of integrity and trustworthiness with the ability to handle sensitive and confidential information appropriately
• Knowledge of financial regulations and standards
• Ability to adapt to new software and technologies quickly.