Full-Time ADMS and CLQ Transversal Business Analyst

Are you interested in contributing to the growth of the world’s leader in Testing for Life through the development of key Information Technology (IT) solutions? We are looking for an account and quotation management system Transversal Business Analyst to design new IT solutions for a fast-growing network of companies.

This position focuses on understanding and defining end-to-end processes that interact with the Account Data Management System (ADMS) and ComLIMS-Quotation (CLQ) system. In addition, the role aims to improve essential processes, including offer configuration, account configuration, commercial conditions & quotation preparation, and processes related to sales, marketing and customer service, that take place ahead of the ordering process.

Through documented processes, the impact on all business processes and software implementations should be identified, prioritized and implemented.

As such, the Transversal Business Analyst ensures a continuous overview of all ADMS and CLQ processes and application interactions within the complete Eurofins network IT suite.

As a Transversal Business Analyst, you will act as a functional expert, with knowledge of all Eurofins concepts to describe cross-application processes interacting with ADMS and CLQ concepts.

The final deliverable will be ADMS and CLQ business process descriptions, along with – when relevant – Business Requirements (BRs) for all affected processes and applications.

For this, you will be the main coordinator between our applications teams for their implementation.

The Transversal Business Analyst is also involved in the analysis and implementation of User Requirements (URs) and the related User Stories (USs), with a priority given to ADMS User Requirements.

Main responsibilities:

• Analyse and document pre-ordering, sales, marketing and customer service processes that interact with the ADMS and CLQ system.
• Propose and implement adaptations or improvements for current processes by relying on your global view of business and IT solutions.
• When relevant, transform transversal requirements into BRs for each process and IT solution.
• Conduct in-depth analysis of the ADMS / CLQ BRs and URs within your scope, and follow up to ensure their delivery to ADMS / CLQ users and interface consumers.

The Transversal Business Analyst should expect a primary focus on ADMS.

In this position, you will be responsible for detailed process descriptions which require detailed knowledge of conception tools such as Unified Modelling Language (UML) or Business Process Model and Notation (BPMN).

Required competencies:

• Rigour and conceptual mindset
• Service/customer oriented
• Solution/result driven
• Excellent analytical and problem-solving skills
• Highly motivated, independent, and exhibit exceptional relationship management skills and team spirit
• Ability to work in a complex international environment
• Ability to efficiently learn new concepts and software
• Fluent in English

What is the last date for applying to the job?

Which countries are accepted for this remote job?