Full-Time Advisory Solution Consultant
ServiceNow is hiring a remote Full-Time Advisory Solution Consultant. The career level for this job opening is Experienced and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Advisory Solution Consultant
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Santa Clara, CALIFORNIA
Salary
YEAR $120000 - $170000
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Job Details
Summary: ServiceNow is seeking a Hyperscaler Solution Consultant to engage customers in exploring how ServiceNow collaborates with leading hyperscalers (AWS, Azure, GCP) to deliver integrated solutions, aligning technical capabilities and strategic goals across platforms. This role partners with account executives, hyperscaler product management, and partner sales teams to help customers understand, plan, and realize the value of a cloud-enabled ServiceNow environment.
Key Responsibilities:
- Partner with ServiceNow sales and alliances teams to drive customer cloud strategy and migration conversations across AWS, Azure, and GCP backends
- Act as a trusted advisor, helping customers navigate technical and organizational concerns with clarity and empathy
- Deliver clear, confident guidance on migration scope, impact, and benefits
- Educate customers on performance, reliability, integration continuity, and compliance implications of migrating to a hyperscaler
- Assist in positioning the value of hyperscaler marketplace procurement, where applicable
- Collaborate with external hyperscaler partners and internal alliances teams to ensure consistent messaging and customer alignment
- Stay informed on ServiceNow product architecture, typical customer configurations, and integration points
- Document and amplify repeatable best practices and customer insights as we scale our messaging to internal account teams
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
To be successful in this role you have:
- Customer-Facing Presales & Consulting Skills: 5+ years in presales, solution consulting, or solution architect roles
- Proven ability to build trusted relationships with technical and non-technical stakeholders
- Strong communication, listening, and objection handling skills
- Comfortable navigating ambiguity and empathetically guiding customers through change
- Cloud Migration & Hyperscaler Fluency: Experience working with at least one major cloud provider (AWS, Azure, or GCP)
- High-level understanding of cloud infrastructure concepts: networking, availability zones, compliance, SLAs, etc.
- Familiarity with cloud marketplace procurement motions and co-sell partnerships is a plus
- Ability to explain the business and technical implications of moving software and services to a cloud backend
- ServiceNow Platform Awareness: Hands-on experience with at least one ServiceNow product area (e.g., ITSM, ITOM, HRSD, SecOps)
- Understanding of common integrations (e.g., LDAP, CMDB, AD, MID Server) and how they might be affected during migration
- Ability to collaborate with ServiceNow architects and technical teams when deeper product expertise is needed
Preferred (Not Required):
- Experience supporting customers in regulated or compliance-sensitive environments
- Exposure to cloud migration projects
- Familiarity with multi-cloud ecosystems and trade-offs between AWS, Azure, and GCP
- Experience with AI and LLM usage, integration, and implementation
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Advisory Solution Consultant at ServiceNow is
15th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Santa Clara, CALIFORNIA
] applicants. .
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