Full-Time Advisory Solution Consultant - SecOps

ServiceNow is seeking a driven Pre-Sales Security Solution Consultant. The Security Solution Consultant will be the subject matter expert providing leadership and expertise to support customers during the sales engagement.

You will partner with sales, solution consulting, and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness.

The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions.

You will have a major impact on our future success by supporting SecOps Sales, guiding revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

This role requires a hands-on technical consultant who can effectively deliver and position solutions during sales cycles.

Your Impact:

• Creating innovative solutions leveraging ServiceNow Security Operations (Security Incident Response, Threat Intelligence, and Vulnerability Response)
• Reviewing customer security architecture and design process and system integrations to ServiceNow Security Operations
• Responding to customer questions relating to ServiceNow Security Operations
• Providing our growing customer base with lessons learned, strategies, and advice to enhance real-world Security Operations
• Developing and contributing to sales campaigns focused on Security Operations
• Contributing and maintaining a showcase of Security Operations solutions created on the ServiceNow platform
• Helping develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of Security Operations on the ServiceNow platform
• Configuring solution environments to address customer requirements and business issues
• Collaborating with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
• Working in a global team, sharing best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the team
• Staying current on competitive analyses and understanding differentiators between ServiceNow and its competitors
• Supporting Marketing events (user conferences, trade shows, analyst demonstrations, webinars, etc.)

To be successful in this role, you must:

• Have strong pre-sales experience, understanding of the sales process, and be a trusted advisor for account representatives and the extended sales organization
• Hold a Bachelor’s degree or equivalent training and have 7+ years of experience
• Have work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC), or Computer Security Incident Response Center (CSIRC)
• Have strong understanding of Networking and Security technologies (SIEM, IDS/IPS, vulnerability management, endpoint protection, breach detection, and threat intelligence)
• Possess knowledge of various attack vectors and intrusion methodologies (DDoS, malware, phishing, brute force, APT, buffer overflow, etc.)
• Have experience with security frameworks (NIST 800-61, ISO27035, SANS, etc.) and threat intelligence frameworks (STIX/TAXII and OpenIOC)
• Have a strong preference for candidates who have worked in Information Security at a global or national commercial enterprise
• Be able to architect and effectively communicate solutions to business challenges
• Understand business and technical problems addressed by the products, including applicable regulations, business drivers, security, evolving business needs, etc.

Desirable certifications: CISSP, GCIH, GCIA, GSEC, CEH, GIAC

Required skills: strong written and oral communication, self-directed, and independent work

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