Full-Time Associate Client Manager, Industry Insights

As an Associate Client Manager, you'll be part of a team supporting clients for informed business decisions using NIQ data and tools.

Responsibilities:

• Work with NIQ tools & metrics to solve client business questions.
• Collaborate with CS Consultants to enhance customer experience.
• Independently answer business questions and create analytical outlines using NIQ solutions.
• Simplify and visualize data, translating numbers into compelling client stories with actionable recommendations.
• Prepare and present insights/recommendations using SCQA and AP.
• Drive customer satisfaction through relevant insights.
• Identify and develop revenue leads, collaborating with AD.
• Execute strongly based on the service model.
• Remove roadblocks and take initiative.
• Lead by example, guiding and coaching junior members.
• Champion initiatives and guide peers on specific areas, adhering to KPIs.
• Lead Thought Leadership Projects.
• Client briefing (in-market): Ensure briefing forms are completed, probe for real issues, and guide/support junior team members.
• Client briefing (hub): Ensure briefing documents are received, clarify issues from in-market teams, and guide/support junior team members.

Requirements:

• 2-5 years experience in CPG industry or related fields.
• Prior experience with NIQ (or similar) solutions, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating NIQ data (RMS, Homescan, Omni, Spectra, etc.).
• Proficiency with Discover.
• Ability to coach others in data analysis.
• Strong analytical mind and numerical skills.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent English communication skills.
• Digital savvy and a fast learner.
• (Preferred) Master's degree.

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