Full-Time Associate Director, Business Intelligence

Associate Director, BI at NIQ.

Job Description

The Associate Director, BI is an emerging leader dedicated to driving the success of their designated vertical or area within the Customer Success organization. This role requires a working knowledge of both the business and technical sides of BI, with a focus on managing people, processes, and technology to build high-performing teams and deliver valuable, revenue-generating solutions.

Responsibilities

• Responsible for managing a team of BI professionals, fostering a collaborative and high-performance culture.
• Passionate about helping upskill the associates on their team to become BI Consultants.
• Sets team priorities and allocates resources with the guidance, support, and oversight from senior BI leadership.
• Works directly with clients to develop and deliver BI solutions that meet their needs and drive business value.
• Supports lead and revenue generation efforts by responding to requests and proactively identifying gaps in servicing or unmet needs for both BI and NIQ.
• Skilled at building strong, mutually beneficial working relationships with colleagues and customers.
• Identify and implement process improvements to enhance the efficiency and effectiveness of BI solutions.
• Apply knowledge of BI tools, data analysis, and data management to solve client challenges and optimize BI solutions.
• Contribute to the strategic planning and evolution of the BI organization, aligning BI efforts with broader business goals.

Qualifications

• Bachelor's degree in Business, STEM, or a related field.
• Proven experience in business intelligence, data analysis, or a related field.
• Proficiency in data visualization platforms (e.g., Power BI, Tableau) and BI languages (Power Query, SQL, Python).
• Working knowledge of data warehousing and ETL processes.
• Strong leadership and team management skills, with the ability to motivate and develop team members.
• Prior experience in people management is highly desirable.
• Excellent oral and written communication and interpersonal skills.
• Strong analytical and problem-solving skills, with the ability to develop innovative solutions to address complex business challenges.

Key Competencies

• Client Focus: Demonstrates a strong commitment to meeting the needs of internal and external clients.
• Collaboration: Works effectively with others to achieve common goals and foster a team-oriented environment.
• Adaptability: Adapts to changing business needs and environments, demonstrating flexibility and resilience, while managing ambiguity.
• Strategic Thinking: Thinks strategically about the future of the BI organization and contributes to long-term planning and development.

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