Full-Time Channel Systems Engineer 1

Your CareerAs a Channel Systems Engineer 1 covering a regional territory, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales support. The Channel Systems Engineer will act as a trusted advisor, driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed.

Your Impact

1. Serve as the primary technical leader for channel partners within the assigned region
2. Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
3. Provide technical pre-sales support to partners, including product demonstrations, solution architecture design, and configuration assistance
4. Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
5. Plan and drive technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
6. Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
7. Design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
8. Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
9. Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
10. Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
11. Maintain detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Your Experience

• 2 years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
• Extensive knowledge in at least one of - networking, endpoint, backup, cybersecurity, cloud solutions, and enterprise IT systems
• Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
• Hands-on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
• Strong problem-solving skills and a proactive attitude towards resolving issues
• Willingness to travel within the assigned region to support partners and attend events as necessary
• Proven track record of influencing key stakeholders and gaining buy-in for technical solutions

Preferred

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience

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