Full-Time Channel Systems Engineer 2 - Mexico

• Collaborating with partners.
• Training them on technical aspects.
• Providing pre-sales technical assistance.
• Ensuring successful integration and post-sales success.

• Serve as the primary technical leader for channel partners within the assigned region.
• Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives.
• Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design.
• Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones.
• Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes.
• Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams.
• Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices.
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business.
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars.
• Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback.
• Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly.

• 2+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
• Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE.
• Prior experience working with channel is required.
• Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred.
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred.
• Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
• Hands-on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
• Strong problem-solving skills and a proactive attitude towards resolving issues.
• Willingness to travel within the assigned region to support partners and attend events as necessary
• Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
• Proficient in English

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