Full-Time Client Manager

Client Manager, supporting clients for informed business decisions with NIQ data and tools. A role focused on driving customer satisfaction.

Responsibilities:

• Master NIQ tools and metrics to answer client business questions.
• Collaborate with CS Consultants for improved customer experience.
• Independently respond to client questions and build compelling analytical outlines using NIQ solutions.
• Present insights and recommendations using SCQA and AP frameworks.
• Identify and partner with AD to convert revenue leads.
• Remove roadblocks and lead by example for junior team members.
• Champion initiatives and guide peers within the business unit, meeting KPIs.
• Lead Thought Leadership Projects.
• Client briefings: Ensure briefing forms are completed accurately, both in-market and for Hubs. Ask probing questions to understand underlying issues. Guide and support junior members.

Requirements:

• 3-5 years of experience in the CPG industry or related fields.
• Experience with NIQ (or similar) analytics solutions, including POS/Panel Data.
• Proficiency in using NIQ data sources (RMS, Homescan, Omni, Spectra, etc.).
• Proficient in Discover, minimizing client concerns.
• Ability to coach others in data analysis and NIQ tools.
• Strong analytical and numerical skills.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent English communication skills (written and verbal).
• Digital savvy and quick learner.
• Masters's degree is a plus.

Compensation: $92,000 - $92,700 base salary. Possible incentives.

Benefits: Comprehensive healthcare, flexible spending accounts, life/AD&D insurance, 401(k), disability insurance, tuition reimbursement, paid time off, and 11 paid holidays. Flexible work environment, parental leave, and more.

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