Full-Time Client Success Manager

The Client Success team for Verisk’s Auto underwriting group is a customer-facing function of our Product Management team. Providing client-focused engagement and solutions is a key pillar of the growth strategy of our business, along with the ability to work cross-functionally between the sales team and product team to create a seamless and high-value customer experience.

The Client Success Manager will be critical in the development of go-to market collateral and strategies for our suite of Auto underwriting products, and will have thoughtful, product-focused involvement with key customer opportunities and existing accounts alongside our sales partners.

This is a remote role, with potential for limited travel as needed.

About the Day to Day Responsibilities of the Role

• Development and support of key go-to market collateral and strategies for our Auto underwriting suite of products
• Responsibility for development of customer-specific pitches, solution engineering, and pricing alongside our sales partners
• Identifying key growth and expansion opportunities within our existing customer base by understanding business needs and account patterns, alongside our sales partners

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About You and How You Can Excel in this Role·

• 3-5+ years experience in a customer-facing role
• Previous B2B and/or Insurance industry experience
• Strong verbal and written communication skills, along with an ability to work cross-functionally with a broad range of internal teams and external clients
• Skilled in providing creative and strategic problem-solving solutions to key business needs
• Strong relationship, organizational, project management, and time management skills; adept at prioritizing and managing competing priorities within a dynamic work environment

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

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