Full-Time Community Engagement Coordinator

Brilliant PR & Marketing is seeking a Community Engagement Coordinator to join our social team. This role is perfect for someone who lives and breathes social media and thrives on creating connections between brands and their audiences.

Key Responsibilities:

• Engage daily with followers across Instagram, TikTok, Facebook, Pinterest, X/Twitter, Threads, and more
• Adapt to and maintain 7–9 distinct brand voices across accounts
• Respond to audience comments, questions, and DMs with empathy and accuracy
• Monitor social activity and flag opportunities for real-time content
• Identify potential influencer partners via organic engagement
• Help identify trending sounds, formats, and platform behaviors
• Track and compile recurring questions, feedback, and trends
• Support in monitoring and analyzing audience sentiment and social listening
• Collaborate with the organic social team on post-launch content performance

Who You Are:

• Extremely active and fluent across all major social platforms
• Comfortable shifting tones between brand accounts
• A natural communicator—quick-witted, empathetic, and thoughtful
• Energized by fast-paced environments
• Organized, detail-oriented, and excited to grow in the social media space
• Eager to learn social listening and sentiment analysis tools
• Strong grammar and writing skills

Bonus: prior experience managing brand or creator accounts

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