Full-Time Consulting Director, Incident Recovery Operations

As a Unit 42 Recovery Specialist, you will play a critical role in assisting our customers with rebuilding, recovering, and restoring their computing and networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team, you will lead and oversee Unit 42's external recovery partners as well as liaise with customer contacts.

• Develop a unified and holistic approach to restoring technological infrastructure
• Lead and oversee third-party vendors
• Guide Unit 42 customers through implementing security standards and best practices
• Proactively identify and communicate project status, risks and issues
• Provide after-hours and weekend on-call coverage as needed
• Partner with the relevant account teams to understand customers’ prior investments in PANW offerings

• Prior implementation and/or troubleshooting of Active Directory, DNS, network configuration, enterprise software deployment, endpoint detection, SIEM and log management, cloud environments
• Minimum of ten years experience in information technology, systems administration, or network administration, with a minimum of three years experience managing security solutions in enterprise environments.
• Prior experience in consulting or other client-facing roles preferred
• Ability to remain calm, composed and articulate when dealing with high-pressure situations
• Excellent written and verbal communication skills
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security

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