Full-Time Customer Insight Lead

Petlab Co. is hiring a remote Full-Time Customer Insight Lead. The career level for this job opening is Experienced and is accepting UK based applicants remotely. Read complete job description before applying.

Petlab Co.

Job Title

Customer Insight Lead

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

UK

Job Details

Customer Insight Lead - Hybrid or Remote in UK

PetLab Co. is the world leader in DTC pet supplements. We are seeking a Customer Insight Lead to guide our customer insights strategy, turning data into actionable marketing and retention opportunities.

Responsibilities:

  • Driving Creative Success in Paid Media & Acquisition: Utilize customer insights to improve ad performance and conversion rates.
  • Optimizing Retention Strategies: Leverage deep customer insights to understand retention drivers and improve LTV. Collaborate with the CRM team to optimize email and SMS campaigns.
  • Driving Deep Customer Understanding: Utilize diverse data sources to uncover customer behaviors and preferences. Synthesize data into actionable customer profiles and personas. Develop and implement automated infrastructure for continuous insights.

Requirements:

  • Ecommerce & DTC Experience
  • Collaboration with Paid Media & CRM Teams
  • Customer Insights Expertise
  • Strategic & Data-Driven approach
  • Infrastructure Building experience
  • Cross-Functional Collaboration
  • Effective Communication

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Customer Insight Lead at Petlab Co. is 14th of January 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ UK ] applicants. .

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