Full-Time Customer Journey Analyst

• Collaborate closely with Marketing and Product teams to develop and optimize the user journey using qualitative and quantitative insights
• Turn business requirements into easy-to-digest reports in Tableau, monitoring the trends and enriching it with your interpretation to different levels of management
• Analyze our customer data to derive insights and levers to improve step and funnel conversion rates
• Enlighten strategic decisions with detailed analysis of our customer preferences and behaviours
• Participate to shape the customer experience on our platform, disrupting the used cars market

• Proven work experience with a strong analytical background (preferably from e-commerce)
• Advanced experience with SQL and Google Analytics, with a demonstrated ability to analyze and interpret complex data sets
• Proficiency in Tableau, Excel, or equivalent tools to build high-quality reports and visualizations
• Solid understanding of the technical aspects of website features, data-driven with attention to details
• Strong communication and stakeholder management skills and the ability to effectively communicate, visualize and present findings clearly
• Fluency in English is a must, other European languages are nice to have

• Once a unicorn, now a listed public company, be part of our success story!
• Your work-life balance and working from home are part of our culture, so we offer you working from home options, flexible working hours and 30 days of vacation
• We invest in your personal and professional growth with a dedicated education budget for online courses, conferences and trainings
• More than 90 different nationalities make up for a truly international and diverse working environment
• We offer discounts on well-known brands like Flaconi, Bosch, Apple and Sky, as well as special offers on used cars for you, your family and your friends
• Stay Mindful! We believe that mental well-being is crucial for your personal and professional success. Release tension with free access to Headspace!

Contact Emily Albrecht

At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.

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