Full-Time Customer Journey Analyst
AUTO1 Group is hiring a remote Full-Time Customer Journey Analyst. The career level for this job opening is Experienced and is accepting Berlin, Germany based applicants remotely. Read complete job description before applying.
AUTO1 Group
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Collaborate closely with Marketing and Product teams to develop and optimize the user journey using qualitative and quantitative insights.
Turn business requirements into easy-to-digest reports in Tableau, monitoring the trends and enriching it with your interpretation to different levels of management.
Analyze our customer data to derive insights and levers to improve step and funnel conversion rates.
Enlighten strategic decisions with detailed analysis of our customer preferences and behaviours.
Participate to shape the customer experience on our platform, disrupting the used cars market.
Proven work experience with a strong analytical background (preferably from e-commerce).
Advanced experience with SQL and Google Analytics, with a demonstrated ability to analyze and interpret complex data sets is a must.
Proficiency in Tableau, Excel, or equivalent tools to build high-quality reports and visualizations.
Solid understanding of the technical aspects of website features, data-driven with attention to details.
Strong communication and stakeholder management skills and the ability to effectively communicate, visualize and present findings clearly.
Fluency in English is a must, other European languages are nice to have.