Full-Time Customer Onboarding Assistant
Weave is hiring a remote Full-Time Customer Onboarding Assistant. The career level for this job opening is Entry Level and is accepting India based applicants remotely. Read complete job description before applying.
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Weave
Job Title
Customer Onboarding Assistant
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
India
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Job Details
This position supports TrueLark, an AI-powered virtual receptionist. You'll support the implementation of TrueLark for brick-and-mortar, appointment-based businesses by managing onboarding workflows, coordinating internal tasks, and ensuring accounts are properly configured and ready for launch.
What You Will Own
What You Will Need to Accomplish the Job
What Will Make Us Love You
What You Will Own
- Configure new and existing TrueLark accounts based on business type and client-specific needs
- Generate login credentials and provide instructions for API access based on the client’s booking platform
- Input and manage API credentials to enable account integrations
- Tailor account settings to meet individual business location requirements
- Conduct user acceptance testing and perform final functionality checks before transitioning accounts to the customer-facing team
- Coordinate with internal teams to ensure timely transitions and a seamless go-live process
What You Will Need to Accomplish the Job
- Strong attention to detail, organization, and time management
- Excellent communication skills via Slack, email, and virtual meetings.
- Ability to manage onboarding workflows and timelines across multiple client accounts
- Comfort working with technical systems, documentation, and business management software platforms
- Must be available to work during California Pacific Time
- Collaborate with cross-border teams (India) for back-end configuration
What Will Make Us Love You
- Experience in onboarding, customer support, or implementation roles
- Background in project coordination or project management, ideally in SaaS or tech
- Familiarity with tools like CRMs, project management software, or ticketing systems
- Strong ability to anticipate and proactively solve issues before they impact the customer
- Ability to remain calm and positive in fast-paced or high-demand situations, with a strong ownership mentality
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Onboarding Assistant at Weave is
9th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
India
] applicants. .
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