Full-Time Customer Service Representative

Company: AWNINIGSAwnings Company is a leading provider of high-quality awnings, dedicated to delivering exceptional customer experiences. We're seeking a highly skilled Customer Service Representative to join our team.

Job Summary: As a Customer Service Representative, you will be the primary point of contact for our customers, providing top-notch service, support, and guidance. You will communicate with enthusiasm, actively listen, and focus on providing tailored solutions to each unique situation.

Responsibilities:

• Provide exceptional customer service via phone, email, and chat
• Respond to customer inquiries, resolve issues, and provide product information
• Work in a fast-paced environment, utilizing technology to manage customer interactions
• Collaborate with internal teams to resolve customer concerns and improve overall customer experience
• Stay up-to-date on product knowledge, promotions, and company policies

Requirements:

• 1-2 years of experience in customer service or a related field
• Excellent written and verbal communication skills
• Flexibility to adjust to changes and maintain productivity in a dynamic work environment
• Strong problem-solving skills and attention to detail

Benefits:

• 401(k) plan
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance
• Work from home
• Tuition Assistance Program
• Bonus programs

Schedule: Monday to Friday - Full-time and part-time positions available

Pay: $30.00 - $40.00 per hour - Expected hours: no less than 40 per week

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