Full-Time Customer Solutions Design Specialist

BT Group is hiring a remote Full-Time Customer Solutions Design Specialist. The career level for this job opening is Experienced and is accepting UK based applicants remotely. Read complete job description before applying.

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BT Group

Job Title

Customer Solutions Design Specialist

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

UK

Job Details

Your day to day role is to design and deliver solutions for BT’s customers. Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Our customers are generally external customers so you will be recognised with that enhanced level of visibility and responsibility.

You’ll be working as part of a dedicated team that spans the globe. As a design Specialist you’ll be responsible for delivering medium to large designs and collaborating with your colleagues to deliver to our customers whilst explaining complex technical solutions succinctly.

What you’ll be doing
  • You will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles used in the team.
  • As a design specialist you will promote what we do and understand the customers’ needs to relevant solutions.
  • Continually challenge yourself, question current processes, and manage our changes to work efficiently.
  • Provide a deep technical knowledge in a simple manner to our customers
  • We will expect you to manage the risks associated to your designs.
  • Drive a technology direction.

Skills You'll Need
  • In-depth experience with Cisco ACI
  • In-depth experience with Cisco SD-WAN
  • Routing & Switching
  • Cisco LAN/WAN
  • CCNA/CCNP Qualified

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Customer Solutions Design Specialist at BT Group is 2nd of August 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ UK ] applicants. .

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