Contractor Customer Success Specialist
Grubtech is hiring a remote Contractor Customer Success Specialist. The career level for this job opening is Experienced and is accepting Portugal based applicants remotely. Read complete job description before applying.
This job was posted 1 month ago and is likely no
longer active. We encourage you to explore more recent opportunities on our site. However, you
may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings
available here.
Grubtech
Job Title
Customer Success Specialist
Posted
Career Level
Contractor
Career Level
Experienced
Locations Accepted
Portugal
Share
Job Details
We are looking for a proactive and people-oriented Customer Success Specialist / Portuguese Speaker to join our fast-growing team! In this role, you will build and nurture long-term relationships with our customers, support their ongoing success with our platform, and help drive adoption and retention. Your fluency in Portuguese and ability to connect with people will be key to ensuring our customers are well-supported, informed, and empowered.
Key Responsibilities:
- New customer onboarding: Be the initial and main point of contact, ensuring a smooth transition.
- Relationship management: Establish and nurture strong relationships with our clients.
- Success analysis: Monitor customer performance and use of the platform.
- Problem solving: Act as a specialist on our platform, answering questions.
- Feedback and improvement: Collect customer feedback and collaborate with the product and development teams.
Requirements:
- Bachelor's degree in business administration or a related field.
- Proficiency in English, Portuguese, and Spanish (mandatory).
- At least 1 year experience in Onboarding, Customer Success, or a similar role, preferably in the SaaS sector.
- Excellent communication and interpersonal skills.
- Ability to work autonomously and proactively.
FAQs
What is the last date for applying to the job?
The deadline to apply for Contractor Customer Success Specialist at Grubtech is
23rd of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Portugal
] applicants. .
Related Jobs You May Like
Customer Service Support
Ukraine
2 weeks ago
Customer Service
Live Chat Support
Social Media Messaging
Moon Magic Jewelry
Contractor
Entry Level
Trader Support Specialist
Latam
2 weeks ago
Communication Skills
Customer Service
Problem-solving
Tradeify
Contractor
Experienced
Counter and Rental Clerks
USA, UK, Canada
4 weeks ago
Clerical Skills
Communication Skills
Customer Service
Obsidian
Contractor
Experienced
HOUR $45 - $50
Concierge
USA, UK, Canada
4 weeks ago
Communication
Concierge Services
Customer Service
Obsidian
Contractor
Experienced
HOUR $45 - $60
Customer Service Representative
USA, UK, Canada
4 weeks ago
Communication Skills
Computer Literacy
Customer Service
Obsidian
Contractor
Experienced
HOUR $45 - $65