Full-Time Customer Support Advisor
SquareSpace is hiring a remote Full-Time Customer Support Advisor. The career level for this job opening is Entry Level and is accepting Ireland based applicants remotely. Read complete job description before applying.
SquareSpace
Job Title
Posted
Career Level
Career Level
Locations Accepted
Share
Job Details
At Acuity Scheduling, we empower businesses to make the most of their time.
We are seeking a Customer Support Advisor to join our remote team in Ireland.
This role requires strong critical thinking, empathy, and product expertise to solve complex issues and deliver exceptional customer experiences.
Responsibilities:
- Handle live chat and email support.
- Resolve complex issues efficiently.
- Stay updated on new product features.
- Provide feedback to improve offerings.
- Collaborate with the team to streamline processes.
- Maintain high standards of quality and efficiency.
Requirements:
- Commitment to excellence.
- Exceptional communication skills.
- Strong problem-solving abilities.
- Strong work ethic and positive attitude.
- Previous experience in a customer-facing role is beneficial.
Location: Ireland
Work Schedule: 40 hours per week, including weekends and holidays as needed.