Full-Time Data Quality Specialist

We are seeking a Data Quality Specialist to join our Data Stewardship team, focusing on account management, data clean-up, and total addressable market (TAM) tracking.

This role is critical in ensuring data accuracy, consistency, and usability across our systems by managing account records, standardizing data processes, and supporting strategic decision-making.

Reporting directly to the Director of Business Intelligence, you will play a key role in account merging, data deduplication, and developing standard operating procedures (SOPs) to maintain a high-quality, reliable data foundation.

Additionally, you will contribute to building and refining methodologies for tracking and managing TAM, ensuring alignment with business objectives.

Responsibilities:

1. Maintain and improve account data quality, ensuring accurate and consistent records.
2. Ensure uniformity in account and contact details by maintaining standardized data formats and naming conventions.
3. Identify, assess, and execute account merging and deduplication efforts to streamline records.
4. Maintain correct parent-child account structures and ensure proper account hierarchy relationships.
5. Collaborate with Sales, Finance, Marketing, and Business Intelligence teams to align account structures across platforms.
6. Standard Operating Procedures (SOPs) & Governance
7. Develop and implement SOPs for account management and data tracking.
8. Enforce data governance rules and policies to ensure consistency, accuracy, and compliance across systems.
9. Establish best practices for handling account updates, merges, and data validation.
10. Monitor data governance compliance and proactively address inconsistencies.
11. Total Addressable Market (TAM) Management
12. Support the development and maintenance of TAM models to ensure accurate market sizing.
13. Work closely with cross-functional teams to refine TAM methodologies and align with business strategies.
14. Create and manage tracking mechanisms for monitoring TAM shifts and insights.
15. Collaboration & Process Improvement
16. Partner with Business Intelligence, Sales Ops, and Business Systems to ensure data integrity.
17. Identify opportunities to automate and enhance account and TAM management processes.
18. Provide insights and recommendations based on data trends and analysis.

Qualifications

• Experience: 2+ years in data stewardship, data governance, business intelligence, or sales operations.
• Customer Data Expertise: Must have experience managing or cleaning customer data to maintain high-quality records. Experience with hierarchical structures and customer families is a big plus.
• Detail-Oriented: Must have a high standard for data quality and an exceptional attention to detail.
• Process-Oriented: Experience developing and documenting standard operating procedures (SOPs).
• Collaboration: Ability to work cross-functionally and drive alignment on data initiatives.
• Technical Skills: Comfortable with Microsoft Excel.
• Familiarity with CRM platforms (Salesforce preferred) or MDM platforms is beneficial.
• Data Visualization Tools: Experience with tools like Tableau or Power BI is helpful but not required.

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