Full-Time Director, Consulting Services, U.S. Public Sector

• Active U.S. Government DoD Top Secret security clearance (or higher) required.
• Lead NGFW/SASE Consulting for the US Public Sector.
• Drive leadership over the professional services business.
• Provide strategic and operational oversight to Senior Managers and regional delivery leaders.
• Define the operating model and organizational structure to scale technical services delivery across key U.S. Federal, State, and Local accounts.
• Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector.
• Act as the single point of accountability for technical services.
• Serve as the Executive Sponsor for strategic US Public Sector accounts.
• Build and develop a high-performing team of technical professionals.
• Drive and achieve business and operational objectives.
• Maintain consistently high utilization of PS consultants.
• Design and maintain the best resource mix across FTEs and contractors.
• Reduce Time to Value (TTV).
• Contribute to Service Sales Growth.
• Achieve global target service margin ratios.
• Build and sustain strong, strategic relationships with subcontractors and delivery partners.
• Ensure high levels of customer satisfaction (CSAT).
• Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering through Automation and AI.
• Represent US Public Sector region at a global level.
• 10+ years of experience in technical services, professional services, customer success, support or related functions.
• 5+ years of experience in a leadership role managing regional teams.
• Strong understanding of Internet security concepts and products, with knowledge of NGFW and SASE architecture.

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