Full-Time Director, Solutions Engineering - LATAM

CyberArk is seeking a Director, Solutions Engineering to lead our LATAM region.

This high-impact leadership role requires a visionary and strategic leader who is passionate about growing and developing high-performing teams while driving customer success.

This role will lead SE Managers and their teams, ensuring alignment with business goals, fostering strong sales partnerships, and driving impactful customer engagements.

The Director, Solutions Engineering - LATAM will be a key partner to sales leadership, guiding the Solutions Engineering team to drive business outcomes and build long-term relationships with our largest and most complex customers.

This role demands a blend of technical expertise, business acumen, and leadership ability to ensure the team operates at a high level while continuously advancing CyberArk’s market leadership.

Responsibilities

• Lead and develop a team of SE Managers and Solutions Engineers, fostering a culture of growth, collaboration, and excellence.
• Partner closely with sales leadership to ensure alignment on business goals, territory plans, and customer engagement.
• Develop strong cross-functional relationships to support your team as they work with customers in pre- or post-sales conversations and engagements.
• Act as a key escalation point for SE Managers and their teams, providing strategic guidance and support in customer engagements, proof of concepts, and presentations.
• Inspire and empower SEs to become trusted advisors, helping customers navigate complex security challenges and maximize the value of CyberArk’s solutions.
• Track and measure team performance through key metrics, ensuring continuous improvement and the delivery of exceptional results.
• Support cross-functional collaboration with Product Management, Customer Success, Marketing, and other departments to align product development and messaging with customer needs.

Qualifications

• Proven leadership experience managing and growing Solutions Engineering teams, preferably with experience managing SE Managers.
• Deep understanding of enterprise sales cycles and complex technical sales processes.
• Demonstrated history of coaching and mentoring SEs and SE Managers to enhance both their technical expertise and leadership capabilities.
• Strong presentation skills and professional demeanor. Ability to articulate complex concepts to both technical and non-technical audiences.
• Demonstrated ability to develop strong relationships with sales leadership, customers, and internal stakeholders.
• Demonstrated history of driving organizational change, while minimizing negative impact to the business.
• Ability to anticipate risks and devise solutions in the moment; adaptable.
• Travel as needed.

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