Full-Time Document Controller - Data Centres

We are seeking a Document Controller to join our High Tech & Manufacturing team. Initiative and problem-solving skills are essential, along with strong interpersonal and communication skills.

Experience in implementing document control procedures, setting up, configuring, and managing Common Data Environments (CDE) / Electronic Document Management Systems (EDMS) at an administrator level is required.

Key Responsibilities

• Management and configuration of CDE – Configure and manage the system, add/maintain user accounts & security groups.
• Respond to user requests for file/document movement/renaming.
• Interface with Project Teams – Act as the main contact for CDE queries/requests.
• Provide CDE training & maintain training logs – Conduct regular training sessions for new/existing users, covering file naming protocols.
• Provide advanced training to super users and administrators.
• Maintain Container Configuration & Workflows – Regularly check and fix file/document links, and release/move locked workflows.
• Develop and Maintain User guides – Prepare/update training materials, user guides, and quick reference sheets.
• Manage system compliance & provide compliance reports – Conduct weekly compliance audits (file naming, storage, access) and report to WSO.
• Create new project set ups on CDE – Create project sites and assign users.
• Support – Provide ad-hoc reports/information on system usage/compliance, and assist with ad-hoc requests.
• Maintain User Directories, IM Protocol, and File naming protocol – Update access matrix, IM protocols, and file naming protocols.
• Respond to ad-hoc document management/CDE requests – Provide advice and guidance on system use.

Experience & Skills Required

• 3+ years of Information Management &/or Consultancy experience.
• Experience with various projects.
• Administrator-level experience with at least one of the following: Aconex, ViewPoint/4P, Asite, Bentley, ProjectWise.
• User-level experience with other CDE/EDMS systems.
• Strong Microsoft Office skills.
• Excellent interpersonal skills and ability to communicate with all levels.
• Well-organized, ability to manage multiple requirements simultaneously.
• Ability to manage priorities effectively.
• Excellent presentation and training skills (various mediums).
• Set up & maintenance of workflows within a CDE/EDMS.

Desirable Skills & Experience

• Understanding of BIM in the context of Information Management and Document Control.
• Running stakeholder workshops.
• Process capture & mapping.
• Use of advanced CDE/EDMS features (e.g., e-procurement).

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