Full-Time Domain & Functional Testing Capability Lead

Who We AreWelcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, we design and deliver transformative customer experiences. We offer end-to-end expertise in various service areas.

Location & FlexibilityThe Domain & Functional Testing Capability Lead role will be based in Charlotte, NC; St. Louis, MO; Denver, CO or remotely in the USA.

Position SummarySeeking an experienced leader for our Domain & Functional Testing Capability Lead. This strategic role drives functional testing excellence and leverages deep domain expertise. The ideal candidate leads diverse teams (Test Engineers, Test Data Managers, and Business Analysts) to achieve comprehensive test coverage aligned with business goals.

Key Responsibilities

• Lead and mentor testing teams.
• Develop strategies for functional testing excellence.
• Drive the adoption of industry best practices.
• Establish and maintain deep domain knowledge.
• Develop testing strategies for specific domains, ensuring test coverage addresses both technical and business requirements.
• Guide teams in testing complex business workflows.
• Oversee test planning, test case development, and execution.
• Implement risk-based testing approaches and BDD practices.
• Guide test data strategies, ensuring compliance and creating effective test data sets.
• Work with Business Analysts to ensure thorough requirements coverage, reviewing and approving test scenarios.
• Establish KPIs for measuring functional testing effectiveness and track progress.
• Identify and implement process improvements.
• Collaborate with product owners and stakeholders.
• Partner with Sales teams to articulate testing capabilities.
• Serve as a Subject Matter Expert in client meetings.
• Contribute domain expertise to proposal development.
• Manage relationships with third-party vendors and testing partners.
• Identify opportunities for service expansion and develop offerings.
• Represent the company at industry events.
• Identify and assess testing risks.
• Ensure adequate test coverage for critical business functions.

Qualifications

• Bachelor's degree in related field and 10+ years of experience in software testing.
• Strong domain knowledge in relevant business areas.
• Extensive experience in functional testing methodologies and leading testing teams.
• Proven ability in client-facing roles and business development.
• Experience with test management tools and methodologies.
• Understanding of business process analysis, test data management and agile methodologies.
• Strong communication and presentation skills.

Why TELUS Digital?

• A place to be yourself, focused on innovation, collaboration, and diversity.
• Opportunities to lead cutting-edge projects that shape the future of business operations, backed by a secure infrastructure.

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