Contractor Finance Support PTP & OTC with Portuguese
WNS Global Services is hiring a remote Contractor Finance Support PTP & OTC with Portuguese. The career level for this job opening is Experienced and is accepting Bucharest, Romania based applicants remotely. Read complete job description before applying.
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WNS Global Services
Job Title
Finance Support PTP & OTC with Portuguese
Posted
Career Level
Contractor
Career Level
Experienced
Locations Accepted
Bucharest, Romania
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Job Details
You will act as the first point of contact for internal and external customers across EMEA, handling queries relating to Accounts Payable (AP) and Accounts Receivable (AR) transactions in multiple languages.
- Handle inbound calls and emails from vendors, customers, and affiliate finance teams across EMEA relating to AP and AR queries
- Provide accurate information and guidance on invoice processing, payments, billing issues, credit notes, remittances, and account reconciliations
- Log, triage, and resolve queries within agreed SLAs with a focus on excellent customer service at all times
- Ensure customer interactions are logged and tracked using the case management system (e.g. PEGA)
- Liaise with the London SSC finance teams (PTP, OTC) to resolve transactional issues and close out queries
- Assist in tracking recurring issues to support continuous improvement efforts and root cause analysis
- Maintain up-to-date knowledge of client policies, process changes, and finance system updates
- Support knowledge base creation and FAQs in local languages
- Collaborate with peers across shifts and languages to ensure consistent service across the region
FAQs
What is the last date for applying to the job?
The deadline to apply for Contractor Finance Support PTP & OTC with Portuguese at WNS Global Services is
31st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Bucharest, Romania
] applicants. .
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