Full-Time Franchise Business Consultant (Field-Based)

Provide guidance and coaching to franchisees and Operations team. Achieve short and long-term company and operational goals.

Utilize knowledge of restaurant operations to provide counsel, advice, and assistance to franchisee owners/operators. Positively impact and improve sales, profits, operating standards, and operating systems. Maintain or exceed customer expectations.

Ensure compliance with IDQ policies and system standards.

Gain and maintain support of DMA chair people and other key franchisee leadership to achieve operational goals.

Engage functional experts when needed. Provide support to other functions.

Planning: Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district-wide business plan (integrated marketing, operations, training, development, and supply chain plan).

Establish and implement effective business plans with franchise owners. Provide counsel and assistance to ensure plans include specific goals and strategies.

Consulting: Provide advice and guidance in developing and managing marketing performance. Partner with departments, vendors, and franchisees.

Position franchisees to achieve optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals.

Provide advice and counsel to position franchisees for optimal financial health.

Partner with ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.

Other Responsibilities: Provide support to other departments as needed; assist with new store openings; complete ad-hoc projects.

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