Contractor Freelance Business Analyst

• Work closely with the Product Owner and Business Analyst in understanding the business goals.
• Help the Business Analyst in preparing the as-is and to-be business process maps.
• Analyze and decompose complex requirements.
• Perform gap analysis and write Functional Specifications.
• Assist the Business Analyst in documenting information gathered from multiple sources.
• Convert the requirement discussions into functional requirement documents.
• Drive the requirement management lifecycle.
• Perform training to the users about processes and the systems involved.
• Provide cross-functional support to other departments as required.
• Cooperate in system testing.
• Perform other duties as assigned.
• Provide assistance with troubleshooting / triaging of production issues.

• At least 8 to 12 years in an IT environment.
• At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment.
• Good business understanding to facilitate discussions from top managers to end-users.

• Technical knowledge: Strong and proven background in Information Technology.
• Experience as a Technical Writer/Business Analyst/Functional Analyst.
• Experience in writing Functional Specification Documents.
• Experience in creating Business process models, specifications, diagrams, and charts.
• Capacity to conceptualize creative solutions.
• Ability to solve practical problems, define cause and effect, map dependencies in the process.
• Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills.
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Strong customer focus and ability to manage (internal or external) client expectations.
• Contribute to process mapping in a range of functional dependencies.
• Ability to work independently with limited oversight, in a complex global environment.

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