Contractor Freelance Technical Writer
Ng Voice is hiring a remote Contractor Freelance Technical Writer. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
Ng Voice
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About us Committed to building the next generation of 100% software-based mobile networks, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks. To support our exponential growth, we are looking for a Freelance Technical Writer (m/f/d) to support us for a limited period.
Tasks What you'll do
- Create and maintain high-quality technical documentation for ng-voice’s IMS solutions
- Enable telco operators, system integrators, developers, and operations engineers to understand, deploy, and manage our products effectively
- Collaborate closely with engineering, product, and support teams
- Ensure all technical content is accurate, comprehensive, and aligned with customer needs
Requirements Our ideal new colleague
- Produce and maintain user guides, API documentation, installation manuals, release notes, and internal technical content.
- Work with SMEs (subject matter experts) across engineering, product, and QA to gather information and translate complex technical concepts into clear, concise documentation.
- Develop tutorials, troubleshooting guides, and configuration examples to improve customer onboarding and issue resolution.
- Ensure all documentation follows ng-voice’s standards for clarity, style, and structure.
- Contribute to internal knowledge bases and training materials.
- Continuously improve documentation based on user feedback, product changes, and best practices.