Full-Time GAC Engagement Manager - Reporting

As a GAC Engagement Manager - Reporting and Insights Lead, you will ensure clear articulation of the Global Advisory Council (GAC) value.

This includes customer engagements with advisory council members and sales leadership.

Manage a portfolio of engagements and be a resident expert in reporting and analytics.

Connect GAC, sales, marketing, senior executives, and the broader IGTM team, ensuring seamless execution, effective tracking, and impact capture.

Knowledge of company operations, policies, and internal systems is critical for efficiency and maximizing GAC impact.

Tell a compelling data story, track outcomes, and maintain a continuous feedback loop.

1. Data Management & Program Value Demonstration
   • Own collection, analysis, and visualization of program data to demonstrate value and impact of executive engagements.
   • Develop, maintain, and continuously improve dashboards (Power BI, Dynamics, or equivalent) showcasing engagement metrics, trends, and outcomes for senior stakeholders.
   • Collaborate with the GAC team to define and refine success metrics, KPIs, and reporting frameworks aligning with business objectives.
   • Ensure data integrity across internal systems to provide accurate and timely insights.
   • Proactively identify data-driven insights and storytelling opportunities for executive audiences.
   • Leverage AI and technology for quantitative and qualitative data collection.
2. Customer Engagement & Stakeholder Management
   • Partner with sales to equip GAC Executives with data-backed insights supporting strategic customer engagement strategies.
   • Track and report on GAC customer interactions in Dynamics, keeping stakeholders informed on outcomes, action items, and engagement effectiveness.
   • Project manage GAC engagements focusing on measurable outcomes, feedback loops, and closing out actions that drive tangible value.
   • Maintain and enhance CxO relationship data, leveraging analytics to identify relationship-building opportunities and gaps.
3. Operational & Administrative Support
   • Coordinate schedules between GAC members and key customers, prioritizing engagements based on data-driven insights.
   • Help leadership prepare for high-impact meetings with tailored data reports and value narratives.

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