Full-Time Global Technical Manager Business Assurance

In this role, the Post-Holder will take overall responsibility for the technical development and management of the BA Division. In consultation with the BA Global Head of Certification they will set the overall technical and accreditation strategy for the Division.

The post-holder plays a critical role in maintaining the BA Division’s “licence to operate”. The postholder must be commercially astute to ensure effective and efficient service delivery and this must inform all their actions. This in turn underwrites and enables BA’s profitability at a local level. The role thus has significant business impact.

The post-holder will achieve these overall objectives through:

• Managing international accreditation activities (e.g. UKAS, ANAB etc.) and support the network in the maintenance of local accreditations.
• Defining accreditation strategies, policies and internal systems and advising the BA Senior Management team accordingly
• Providing effective technical direction and support to the BA certification business network
• Leading the global technical and accreditation functions to ensure the quality of the service delivered meets specified business and requirements.
• Managing the overall relationship with global Accreditation Bodies
• Representing the BA Division externally, particularly acting as our Lead Representative on the International Independent Organisation for Certification (IIOC)
• Leading and direct global technical team including the management of technical functions and staff.
• Leading the development, implementation and maintenance of systems and technical support processes throughout the BA certification business network
• Leading investigations arising from breaches of Integrity within an affiliate and instructing Business Maangers on appropriate corectvie actions
• Work closely with other teams (e.g: IT) to envision th efuture development of the audirt business and to develop new appraoches and tools

• Act and be accountable as a senior member of the BA Certification Business Team
• Act as lead advisor to the CBE Business Management team to provide guidance on matters relating to certification, accreditation, impartiality and general business growth.
• Maintain knowledge and understanding of core accreditation standards (17021, 17065 etc.), other generic accreditation requirements (e.g.IAF, EA) and ensure effective interpretation and implementation.
• Creation, approval and communication of core procedural requirements and documents
• Maintain liaison and participation as required with external organizations e.g. IIOC Technical Group and IAF, EA as required, representing interests of SGS.
• Liaise with internal parties (operations, sales, IT plus product groups) to agree and define core systems and ensure IT and operations align and adopt best practice.
• Provide general support, influence and advise the network on technical / accreditation matters
• Oversight and support on Accreditation Body issues and feedback, advice and support to affiliates in delivery.
• Proactively identify, communicate issues and offer expert opinion and recommendations on issues relating to certification and accreditation
• Arbitrate and resolve accreditation / technical / operational / commercial conflict in the network.
• Continuously identify and initiate opportunities for improvement in systems and procedures etc.
• Directly / indirectly support key accreditations and accreditation activities (UKAS, ANAB, SAS + product specifics).

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