Contractor Information Developer (Technical Writer)
Eleks is hiring a remote Contractor Information Developer (Technical Writer). The career level for this job opening is Experienced and is accepting Ukraine, Poland, Croatia based applicants remotely. Read complete job description before applying.
Eleks
Job Title
Posted
Career Level
Career Level
Locations Accepted
Share
Job Details
ELEKS Information Development Office is seeking an Information Developer (Technical Writer) in Ukraine, Poland, and Croatia.
About Project: The project involves revamping digital tools for a multinational British-American firm specializing in professional services and risk mitigation. The goal is to enhance user experience, streamline business portfolio development, and improve risk management strategies.
Requirements:
- More than 2 years in the Information Development/Technical Communication/Technical Writing field
- Advanced or Proficiency in English
- Portfolio of documentation samples or ability to perform a practical test task
- Extensive experience with various user-facing deliverables: user manuals, help systems, video tutorials, etc.
- Extensive experience with MadCap Flare or ATCS
- Experience creating documentation using MS Word, including template creation from scratch
- Experience starting documentation projects from scratch
- Outstanding communication and presentation skills
- Initiative and proactive approach
Responsibilities:
- Understand product requirements and publication needs with minimal supervision.
- Identify client's writing style and produce technical documentation adhering to publication standards (Microsoft, Apple, Chicago) with minimal supervision.
- Estimate documentation efforts and agree on task deadlines with the Project Manager or Head of IDO.
- Communicate the status of documentation tasks to ensure timely delivery.
- Interview subject matter experts for project details.
- Create documentation templates for various outputs.
- Write and edit interface and procedural documentation (user guides, installation guides, quick-reference guides, release notes, system configuration guides, help systems).
- Create various types of video documentation under supervision.
- Implement and support single-sourcing, structured authoring, and minimalism.
- Create documentation interactivity elements (index, hyperlinks, related topics, etc.).
- Create context-sensitive help systems and collaborate with the development team.
- Conduct peer reviews to ensure documentation consistency and adherence to style guides.
- Translate technical texts requiring minimal review and editing.
- Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS.
- Participate in competence development events.
- Potentially coach and mentor junior staff.