Full-Time IT Business Analyst

Ensure corrective and evolutive maintenance activities for the application of the team

Manage incidents (communication and analysis)

Operational support: User assistance and expertise

Contribute to the 3rd level support, this includes monitoring of the resolution of incidents and troubleshooting.

Contribute to the quality of the application continues improvement actions

Conduct qualification tests (integration and non-regression) and performance tests (BDDs)

Ensure recurrent reporting activities and offer deep dive analysis on the data

Participate in the translation into technical specifications in collaboration with the development teams

Develop and build test cases and take charge of functional tests

Participate in the estimation of workload required to achieve the development and unit tests

Maintain a good level of documentation for all developments (JIRA, Wikis, project doc)

Comply with the standards and procedures (architecture, security, quality, documentation)

Understanding, analyze and translate user needs

2-3 years’ experience in a similar job profile

Resourcefulness and creative problem-solving skills

Experience testing and mapping various business processes and protocols

Rigorous and very well organized

Basic Knowledge of SQL and capacity to create simple queries

Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions

Knowledge of mainframe systems and environment is a plus

French - B2

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