Full-Time IT Software Quality Engineering Lead

THE POSITION: The Lead, Quality Engineering, is responsible for leveraging a deep knowledge of software quality assurance discipline, quality engineering & automation implementations, and enterprise software development best practices to manage a team of quality engineers and drive quality initiatives to ensure highest quality for IT deliverables. This role is responsible for utilizing functional and technical acumen to drive the quality engineering team’s participation in the agile development process, establish relationships, interact with stake holders, and ensure on-time delivery of product features, enhancements and bug fixes with the highest quality that will delight end users.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the overall work for technically complex areas of testing, including test automation, performance and load testing, analytics and web services testing
• Working closely with product management and Application development and support teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the QE organization
• Lead a team of SQE professionals that increase software quality by applying industry standard software testing methodologies
• Directly supervises QE Staff, Quality Engineers along with the preparation and delivery of test artifacts
• Represents the QE organization through all phases of the SDLC and closely collaborates with other involved functional areas
• Works collaboratively with cross functional teams to understand project objectives, project schedule, gather testing requirements and provide leadership through the execution of client implementation projects.
• Mentor QE staff in expanding and developing their technology horizon.
• Improve software development efficiency by replacing existing testing tools with more cost effective and automated tools.
• Manages testing artifacts to ensure proper reuse, versioning, backups, organization and retention.
• Coordinates and facilitates test planning, design and execution sessions.
• Provide technical leadership in the development and implementation of QE processes, tools and frameworks.
• Lead project teams, internal and external, to achieve project defined milestones and deliverables.
• Conduct stakeholder (business and IT) meetings/interviews and gather requirements.
• Train and assist business users with planning and conducting UAT.
• Conduct defect triage meetings and drive resolution in collaboration with the Application Development and business teams
• Implements and defines testing methodologies and standards to continuously improve results
• Develop and manage QE metrics to measure QE and Application development team’s performance.
• Provides effective communication regarding issues, objectives and progress of initiatives and projects
• Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• 5+ years of quality engineering and / or quality assurance experience for enterprise software products
• Proven experience in building and managing an Enterprise Testing Center of Excellence
• 5+ years of experience in managing/leading quality teams in an onshore/offshore model
• Strong ability to handle a heavy workload with multiple projects and frequent interruptions
• Strong understanding of different software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools

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