Full-Time IT Software Quality Engineering Lead

• Manages the overall work for technically complex areas of testing, including test automation, performance and load testing, analytics and web services testing
• Working closely with product management and Application development and support teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the QE organization
• Efficiently driving product quality and promoting leading industry best practices meeting QE department goals and objectives
• Lead a team of SQE professionals that increase software quality by applying industry standard software testing methodologies
• Directly supervises QE Staff, Quality Engineers along with the preparation and delivery of test artifacts
• Represents the QE organization through all phases of the SDLC and closely collaborates with other involved functional areas
• Works collaboratively with cross functional teams to understand project objectives, project schedule, gather testing requirements and provide leadership through the execution of client implementation projects.
• Provide sound and balanced leadership to QE and Application Development staff, manage workload, and partner with Product, Application development, Application Support and PMO leadership to staff projects.
• Mentor QE staff in expanding and developing their technology horizon.
• Assist in defining and facilitating the System Development Lifecycle for the organization.
• Improve software development efficiency by replacing existing testing tools with more cost effective and automated tools.
• Making the team more efficient while operating within budget.
• Manages testing artifacts to ensure proper reuse, versioning, backups, organization and retention.
• Coordinates and facilitates test planning, design and execution sessions.
• Provide technical leadership in the development and implementation of QE processes, tools and frameworks.
• Lead project teams, internal and external, to achieve project defined milestones and deliverables.
• Conduct stakeholder (business and IT) meetings/interviews and gather requirements.
• Train and assist business users with planning and conducting UAT.
• Conduct defect triage meetings and drive resolution in collaboration with the Application Development and business teams
• Implements and defines testing methodologies and standards to continuously improve results
• Implements ongoing quality improvement processes working with interdepartmental teams
• Develop and manage QE metrics to measure QE and Application development team’s performance.
• Anticipates project and release problems and takes corrective action, escalating as needed, to achieve commitments
• Provides effective communication regarding issues, objectives and progress of initiatives and projects
• Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
• Simultaneously manage multiple projects/efforts while maintaining high quality and delivering on schedule
• Develop technology strategies that align with the organization's vision, mission, and objectives
• Anticipate change and implement an operational plan that is flexible
• Ensure delivery of high-quality service, consultation, and product to customers through understanding of business needs and through the development of seamless transition of work processes across departments in the IT division
• Develop and manage relationships throughout the organization to reinforce a culture of service and collaboration.
• Continually re-asses the status quo and consider alternative solutions
• Keep abreast of best QE practices and apply as relevant to the organization
• Lead change and adoption of new processes and technologies
• Setting clear direction, effective plans and measurable outcomes
• Ensuring work is accomplished effectively by managing employee performance, work processes and other resources
• Engaging employees to maximize their discretionary effort
• Developing a pipeline of excellent talent to fill future business needs
• Plans, organizes and coordinates various projects, programs and services.

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