Full-Time Lead Associate - Transactional Quality

• Worked in PTP team having Accounts Payable process knowledge
• Knowledge of Invoice Processing
• Knowledge of Vendor Master data
• Knowledge of Travel and Expense
• Should be well versed with the Finance & Accounting functional knowledge in PTP
• Understand the overall flow of the F&A business and should be well versed with the entire cycle of domain
• Should be able to communicate with the client and internal stakeholder.
• Conducting Quality checks as per sampling strategy
• Maintain customer complaints and perform RCA and initiate Corrective action and Preventive action along with Operation team.
• Providing effective feedback to all processers.
• Working on Bottom performers to bring them up.
• Conduct Team hurdles to update the group on Quality related issues, calibration on new updates, common errors categories and measures to avoid errors.

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