Full-Time Lead QA Engineer- CRM

Lead QA Engineer - CRM

We are looking to hire a Lead QA Engineer for our CRM team in Canada.

Responsibilities:

• Provide functional test analysis, planning, design, execution, and reporting for testing assignments.
• Automate test cases and run them in CI.
• Develop approaches for various types of testing (integration, performance testing, etc.).
• Highlight Risk and issues to senior management.
• Work closely with the business analysts and developers in preparation and execution of the planned testing activities.
• Participate in peer reviews of Test artefacts.
• Track the schedule and testing progress and be accountable for the tasks and releases.
• Develop and maintain testing documentation with test case descriptions, expected results, and test requirements traceability.
• Conduct exploratory and acceptance testing of new features.
• Bugs analysis with the purpose of increasing test coverage in critical areas.
• Search for ways to constantly improve our test project, tools and product quality.
• After an initial period of 6 months, the role is expected to take on additional managerial responsibilities, such as manage, mentor, and grow a team of QA testers, fostering a culture of quality and continuous improvement.
• Lead Test initiative and train the team as necessary.
• Manage workload, delegate tasks, and provide estimates for feature and task completion timelines.
• Distribute tasks effectively within the QA team, fostering a collaborative approach with clear communication and expectations.
• Onboard new hires, provide constructive feedback, and offer guidance to team members for continuous learning and development.

Requirements:

• 5+ years of hands-on experience with automation testing of web application documentation (C#/Java).
• Strong experience with OOP
• Experience with testing APIs
• Solid understanding of QA processes, best practices, testing techniques, and methodologies
• Good verbal and written communication skills
• Strong Business English is required for this role
• Experience leading QA team
• Experience with ERP, CRM systems, or EDI related application, Integrations etc. is a plus.
• Experience with automation testing using Selenium on .NET Framework using C# is a plus.
• Experience with CI system is a plus.

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